LJ Hooker Dandenong at 20 Langhorne Street, Dandenong

Contacts

Phone:
+61 3 9793 4833

Address:
20 Langhorne Street, Dandenong, Victoria 3175

Categories:
Real estate agency  

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Working times

Reviews

• ★ ☆ ☆ ☆ ☆

  31.01.2018

  Siobhan Hawken
  I wish no stars were an option!
  
  My partner recently purchased his first home though LJ Hooker Dandenong and their service was terrible.
  
  Buying your first house is a big deal, and his agent and this company did not make one effort to make it a special experience. We were left feeling like once they received their commission we were out on our own.
  
  Not only was my partners phone number given out without his permission, and we were left to chase up keys with the previous owners property manager after settlement.
  
  Only after sending an email to the agent and his director about how we felt we were being let down by their service, I finally received some 'help' in a rude email were I was told they would "endeavour to achieve the levels of service I have suggested and clearly seem more accustomed to" a clear dig as I work in real estate myself and that they wanted to sort this out and "focus our valuable time and energy on other productive and important matters"
  
  Industry standard was not meant by this company and I can honestly say I that never will I ever recommend, buy, sell, rent or lease through LJ Hooker Dandenong or Endeavour Hills after the bad taste that we were left with.
  

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